EF Contract Carpet Maintenance Instructions

 EF Contract, J & J Flooring & Pentz Carpet Maintenance Instructions:


Carpet-Maintenance: Modular and Broadloom

We believe that clean carpet is important. Most importantly, proper programmed maintenance promotes a healthier environment. Therefore, it is the intent of this document to provide information that will keep your carpet looking its best. Clean carpet can be accomplished by properly selecting the maintenance system that best meets your needs. The next step is to program the system so as to always provide great looking carpet and at the same time protect your carpet investment by extending not only its beauty, but its life as well.
We believe the following information will be greatly helpful, making carpet maintenance a seamless experience. However, it is not intended to cover every building’s requirements or situation. It is therefore necessary for trained personnel to evaluate this information and implement proper maintenance procedures that will work for your individual space.
As for planning your maintenance program, certain areas will require increased attention. High spillage areas such as food service, coffee service, main entrances, elevators and traffic lanes require particular attention.
The maintenance of your new carpet is not complicated. There are four carpet maintenance categories:
• Preventative,
• Daily
• Interim
• Restorative
Each category is very important and one is dependent upon the other. There must be a maintenance plan that includes all four categories.
Your carpet maintenance program is the key to having a great looking carpet every day

I. Preventive Maintenance

A. Mill applied topical protection.

B. Entrance Mats

  • 85% of carpet soil comes into the building on shoe soles. Viable walk-off mats at all entrances are needed to trap and hold soil before it is tracked into the interior floor surfaces. A minimum of 15 feet of walk-off matting is needed.
  • Consider carpeting elevator cabs.

II. Daily Maintenance

A. Vacuuming: See CRI listing at for complete vacuum listing.  Vacuuming can reduce 80% of the of dry soil on a daily basis.

B. Spot and stain removal: See CRI listing at www. for complete spot cleaner listing.

  • Ideally, spot and stains should be removed immediately. Some food dyes and liquids are capable of producing permanent stains. Without fail, all spots, spills, gum, and stains must be removed daily.
  • Pretest all cleaning agents on a scrap piece of the carpet or in an inconspicuous area. Allow the test area to dry. If there is any color change, do not continue. Pretest until a safe cleaning agent is obtained.
  • Liquid Spills – blot thoroughly with white cotton toweling, or use a “mini” extractor to remove spills. Wicking action will cause soaked or untreated spills to recur during routine extraction cleaning.
  • Dry Stains - gently break up dry soil with a spoon, and then vacuum. Moisten the area with a pre-tested spotter. Gently agitate the area using a clean white cotton toweling. Thoroughly blot dry with dry cotton toweling. Repeat these steps until the spot is removed.
  • Difficult Spots - Oils, grease, ink, fruit drinks, wine, plant food, urine, oxy type cleaners, oven cleaner, toilet bowl cleaner, dyes, drain cleaners, mildew removers, insectisides, foot powders medicines, acids, bleachers, etc., may damage the carpet fibers or require specialty spotters for removal.

III. Interim Maintenance

Dry Extraction or Low Moisture Encapsulation Cleaning – Entrances, funnel areas, heavy traffic areas, food and beverage areas, and corridors should be cleaned a minimum of every 60 days. Host’s SJ and Whittaker’s LOMAC Encapsulate System are designed to help maintain your carpet’s appearance between scheduled restorative cleanings. These interim maintenance systems do not leave the carpet wet and subject to resoiling. *Spin Bonnet voids warranty

IV. Restorative Maintenance

This final part of a carpet maintenance system is deep cleaning and re-application of topical carpet protection.

1. Pre-Spray carpet. See CRI listing at for complete list of carpet pre-sprays.

2. Pile lifting followed by hot water extraction and low pH rinse.

3. Reapplication of aftermarket topical carpet protection.


Frequency Chart:


Traffic/Soil Light Moderate Heavy
Vacuum One to three times weekly Daily One to three times daily
Spot Check/Clean Daily Daily Daily
Interim Maintenance Every 3-6 months Every two months Monthly
Restorative Maintenance Annually Every Six Months Every 90 days


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