Testimonials from Customers Georgia Carpet

From: susan n.
Sent: Thursday, September 17, 2009 7:59 PM
To: lynn@georgiacarpet.com
Subject: RE: tracking

We received our flooring today. I just wanted to let you know how pleased we were with the speed and simplicity of this transaction. Our previous experience with another company did not go quite as smoothly. We will be referring people to your company.

Thank you
Susan N.

Sent: Saturday, August 29, 2009 12:57 PM
To: lynn@georgiacarpet.com
Subject: thank you

To: Georgia Carpet Industries
Subject: Lynn Parsons
I purchased carpet for our home with the assistance of Ms. Lynn Parsons. Being age 77, it was a challenge. Ms. Parsons made it a pleasant and good financial decision. Her knowledge, understanding, and advice was perfect.
We now have the carpet in the house. We likely saved about $1500 by baying it directly from you.

Thanks,
Jack R., retired U. S. Army Chaplain
TX

Sent: Saturday, August 22, 2009 12:59 PM
To: Claudette Hefner

Claudette, I had my carpet installed yesterday and it was as promised. Looks great and you saved me money. I think I got a great deal and best of all, my wife is happy. She was apprehensive about doing business online. The service was very fast on your end. I will recommend you to friends.
Thanks,
Reyes Franco

From: McPhail Hunt
Sent: Tuesday, July 21, 2009 11:28 AM
To: 'Lynn Parsons-Georgia Carpet'
Subject: RE: carpet

Looks great � perfect! I put in the transitions from wood to carpet, they look great with it. Doug was awesome, appreciate the recommendation. I�m telling everybody about you guys and your customer service!

From: Dee Dee Butler
Sent: Monday, July 06, 2009 11:46 AM
To: Lynn Parsons-Georgia Carpet
Subject: Re: order

Unfortunately too many people neglect to get back and express their appreciation for good service. I do not want to be one of them.

Our order arrived in about 6 days. The local warehouse delivered it within the two hour window specified when I made the arrangement for it to be brought to the house. The carpet and pad was exactly as specified. It was installed over the 4th of July weekend and looks great.

Your attitude, responsiveness and proactive action to reserve the "quiet neutral" for us made this a great overall experience. I will definitely recommend Georgia Carpet Industries to others and would be glad to act as a reference for you. It is not often one can transact business so well and effortless across the total continent like we did!

Thank you very much

Bob and Dee Dee Butler

From: Christopher White
Sent: Monday, July 06, 2009 8:33 AM
To: Claudette Hefner
Subject: Re: Live Chat Wednesday on Jamestown Natural

Hello Claudette

I just would like to say thank for making doing business with Georgia Carpet a pleasure. You provided me with the product I needed and quoted me a price that you stuck with. We will definitely be doing business together in the future.

Take Care
Christopher

June 15, 2009

Dear Mr. Woods,

Thank you so much for your kind and patient attention to my order for carpeting for our family's porch. The screened porch on our home overlooks a yard full of trees which is serene and beautiful. It is my favorite place in the world. On the Memorial Day weekend, my husband and our son cut the rug to fit and laid it on the porch. The whole job took only 30 minutes. It looks just perfect and we are so pleased.
Please thank all your workers for their time and skill. It was a pleasure doing business with you.

Joan C.
Park Ridge, IL 60068

Friday, May 08, 2009 9:56 AM
Subject: Thank You
Hi David:

We received the carpet shipment yesterday. I really appreciate all your help - you were great to work with and I really appreciate you expediting everything.

Thanks Again,
Mary Tillman

Sunday, May 03, 2009 11:52 AM
Subject: Carpet & Hardwood
Dear Claudette:

I am sorry I took so long to write this letter to you complimenting everything about you and Georgia Carpet, but what can I say, I am still in awe. Everyone questioned my purchasing carpet and hardwood flooring over the Internet but all I can say is what a great experience. You folks sent me the samples overnight, you delivered everything exactly to the date and as it was stated, everything arrived perfect, not to mention the most important, the price:)

We are still in awe that we purchased Tavern Grade (real) hardwood for the camp and still can not believe we did not have one (1) split, crack, or damaged piece of wood. Everyone who has seen it can not believe it is not first quality flooring, you could have fooled everyone. Some of the pieces we put down were comparable to what we call the finest gun stock wood, and we certainly are proud.

The carpet installed wonderfully considering it was still snowing out and the wood stove and fireplace had not reached their full potential when we began three (3) weeks ago. I have been passing out your companies information to everyone, and plan on ordering more flooring for my other homes in South Carolina over the next few months.
I have attached some photos for you to see and again thank you so much for everything, you folks certainly are the carpet and hardwood Kings of the world :)
Sincerely,
T. Nicolaos

April 27, 2009
Dear Lynn,
I want to thank you and another sales man-I cannot remember his name-so helpful to me.
This is the the first time I have ordered carpet on-line-so I was a little nervous.
I ordered samples last fall (08) and researched carpet as I needed to replace a large amount and had a limited budget-you promptly sent me FREE samples I chose.
I made a decision in Feb-and you helped me thru the process-it went so EASY-from ordering to delivery (that gentleman was awesome too).
The carpet is great!!! Just what I need for a busy household--8 kids- 6 still at home!! Plus a dog.
I have shared this with friends and family and will be back to shop again.
With Appreciation-
Deb F.
Duluth, MN

April 2, 2009
Dear Mr. Porter:
I would like you to know what a devoted employee you have in Mr. Tim Dean! I was on the internet shopping for carpet. Totally inexperienced! Mr. Tim answered all of my questions, he gave me many hints, all price quotes, lots of knowledge. Although I had many questions on several occasions' he was never to busy to answer my needs to my questions. I was able to find an installer locally. My carpet, Mohawk Palmetto Best arrived in excellent condition on the day promised. Mr. Tim was also able to send my installer samples which he had requested. I will recommend Mr. Tim to all my friends & family members. Thank you Mr. Tim for all your wisdom & knowledge! You deserve a big pay raise!
Sincerely,
Mrs. S. Mc Elhaney

From: Lou S.
Sent: Friday, February 27, 2009 8:33 AM
To: info@georgiacarpet.com
Subject: Service

Greg Renz and staff:

I want to thank you all for your fine service. You were very responsive to our every need and what impressed me the most was that after the sale, you responded to our every request and truly devoted your time and effort to "get everything right". I would not hesitate to recommend you to my friends and I have already done so. In these difficult economic times it is a pleasure to do business with true professionals. Thank you and continued success!

Myong and Lou S.

W.Robins GA 31088

From: Marshall
Sent: Monday, February 23, 2009 9:10 AM
To: Buster Miller
Subject: Bruce floor

Buster,
Rec�d the 2400 square feet of Bruce flooring for the new house. The floor installers finished the job yesterday.
The job looks awesome and thanks for providing exactly what you promised!
We were concerned after the local vendor claimed that you would substitute something of lesser quality than the item we specified. Happy to say that everyone is extremely impressed.

Thanks again,
Marshall R.

From: pam von
Sent: Wednesday, December 17, 2008 11:25 AM
To: linda@georgiacarpet.com
Subject:

LINDA,

JUST A QUICK NOTE TO LET YOU KNOW HOW PLEASED WE ARE WITH THE NEW CARPET AND VINYL THAT WE PURCHASED FROM YOU. JUAN AND HIS TEAM DID A SUPER JOB WITH THE INSTALLATION. THE HOUSE LOOKS BEAUTIFUL.

THANK YOU
PAUL AND PAM V.

From: Mike & Michelle W. [ ]
Sent: Friday, July 25, 2008 10:39 AM
To: Donna Holsomback
Subject: Re: carpet

Hi Donna,
My apologies for getting back with you a few days later. I was wanting to wait and see some of the results as the carpet installer progressed. The carpet looks wonderful; and the installer mentioned how nice the pad was. My family is quite pleased and excited to have a carpeted basement now!

Thank you for all your patience. I knew this process would be timely, and then add in unexpected weather-related issues. I could have very easily said, forget it all; we'll just order locally and be done with it all. But in all honesty, we needed to be true to our budget, and Donna, you were so kind and calm I felt quite at ease working with you.

Georgia Carpet Industries is quite fortunate to have you on their team!

A very satisfied customer,
Michelle W.
Pella, Iowa

March 3, 2008
Dear Mr. Morrison,
I want to thank you & Bruce for all the help that you give me. Without good suppliers such as you, I would not be able to make a living.
Thanks,
Sid Clayton

From: Chuck C.
Sent: Thursday, December 13, 2007 10:29 PM
To: claudette@georgiacarpet.com
Subject: RE: Chuck Marlton, NJ

Claudette,

Wanted to thank you again for the great service and quick delivery of my carpet. It was installed Wednesday and looks great and now I can put up the Christmas tree.

Regards and Happy Holidays,
Chuck and Terri C.

From: Robert C.
Sent: Tuesday, November 27, 2007 9:26 PM
To: lynn@georgiacarpet.com
Subject: Carpet

I want to thank you for all your help in guiding me through the purchase of such fine carpeting. With the help of your free samples we were able to pick out really thick, plush carpets at a fraction of the cost of local retail outlets. The technician completed the 3 day laying process today and it looks better than we expected. I would recommend you and your company to anyone want seeks quality carpets at reasonable prices. Thanks again Dr. Bob
Brook, NY

From: Denise
Sent: Tuesday, April 24, 2007 10:35 AM
To: lynn@georgiacarpet.com
Subject: Re: Denise - Tracking Number

Thank you so much Lynn for the tracking number and for the outstanding service! You and your organization couldn't have been any more fantastic to work with!!! I will be sure to use you again and refer you to everyone I know!!! Please forward this email along to your manager/owner to express my appreciation for your outstanding service!!!

Blessings,
Denise
Loomis, CA

From: Brent
Sent: Friday, April 06, 2007 11:55 AM

To: 'Claudette Hefner'
Subject: RE: Emailing: Brent

Thanks for the great service. You truly made this a very enjoyable buying experience. I will refer you to others for consideration and will not hesitate to buy through you again.
The carpet is installed and looks awesome.

Thanks again,
Brent

Sent: Sunday, January 22, 2006 12:58 AM
To: linda@georgiacarpet.com
Subject: Great Carpet!

Hi Linda,

Thank you so much for all of your help with my carpet. I am so happy with my choice. I cannot believe the quality of the carpet, and the amount that I saved working with you and your company. I was skeptical to be spending so much money over the internet on carpet that I had never seen before, let alone not even knowing if the amount I ordered would be enough, but with your help everything turned out better then I could have hoped for! I have already recommended your company to several people. I am now looking for area rugs and runners and will not hesitate to order from you!

Thank you again for all of your help.
Tammy
Snohomish Washington